Q-1: What Should You Do If Your PC Has A Virus Threat ?

  • Back up your files continuously.
  •  Disconnect from the internet.
  •  Be in Safe Mode or via a Live Antivirus Rescue Disk.
  •  Open another PC with Internet Access.
  • Try to check find the Actual Malware and Search for fixes.
  •  Scan through several programs until no infections are observed.

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Q-2: Why Is It Crucial To Update Your Antivirus Software Continuously ?

It is crucial to update the anti-virus software on a PC as PCs are continuously attacked by new
infections. The anti-virus updates comprise the latest files required to combat new viruses and
protect your PC.

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Q-3: How Do I Revise McAfee My Account Email Address Details ?

  • Sign in to your McAfee account.
  •  At the top of your My Account page, choose My Account, and then tap on My Profile.
  •  At the top of the Account Information part, tap on Update.
  •  Type in your new email address, and then tap on Save.

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Q-4: How Do I Modify My McAfee My Account Password ?

  • Log in to your McAfee account.
  •  At your My Account page, choose My Account, and then tap on the My Profile.
  •  At the top of the Account Information part, tap on Update.
  •  Type in your new password, and then tap on the Save.

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Q-5: My McAfee Account Is Locked How Do I Get Back In ?

At the bottom of any page on the McAfee website, tap on Get Support.
 Inside the Customer Service section, tap on Go to Customer Service.
 Tap on Chat and Email or Telephone Customer Service, and follow the on-screen steps.

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Q-6: How Do I Update My McAfee Billing Details ?

  • Log in to your McAfee account.
  •  At the top of your “My Account” page, choose My Account, and then tap on My Profile.
  •  At the top of the Billing Information section, tap on Update. Type in your new credit
  • card credentials and billing address, and then tap on the Save.

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Q-7: How Do I Turn McAfee Auto Renewal On Or Off ?

  •  First, Log in to your McAfee account.
  • At the top of your My Account page, choose My Account, and then tap on click Auto-
  • Renewal Settings.
  • Go after the on-screen instructions to turn auto-renew on or off.

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Q-8: My McAfee Subscription Has Ended How Do I Renew It ?

  • Tap in to your McAfee account.
  •  At the top of your My Account page, choose My Account, and then tap on the
  • Subscriptions.
  •  Select all expired to see your expired subscriptions. Or tap on View active to see your
  • subscriptions that have not yet expired.
  •  Check for the subscription you want to renew and click

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Q-9: I Need To Secure Additional Gadgets How Do I Buy Extra McAfee Licenses ?

  • Sign in to your McAfee account.
  •  At the top of your My Account page, choose My Account, and then tap on the Subscriptions.
  •  Look for the subscription you want to add additional licenses to, and then tap Buy more
  • licenses.

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Q-10: I Bought McAfee Accidentally How Do I Get A Refund ?

Sign in to your McAfee account.

  •  At the bottom of your My Account page, tap on Get Support.
  •  Under the Customer Service part, tap on Go to Customer Service.
  •  Tap on Chat and Email or Telephone Customer Service, and follow the on-screen details.
  • Note: You can ask for a refund within 30 days of buying a McAfee product.

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Q-11: How Do I Know If My McAfee Antivirus Is Latest One ?

  • In the Windows taskbar, click on Start, select All Programs, select McAfee, and then tap
  • on McAfee Security Center.
  •  You can simply see the difference among McAfee versions by viewing at the Home screen.

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Q-12: How I Can Update Antivirus Software ?

To protect against viruses, you can download McAfee for free. The status of your McAfee
antivirus software is revealed on screen. Open Security Center by Start button- Control Panel-
Security, tap on Security Center.

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Q-13: What Is A McAfee DAT File ?

Virus definition or DAT files comprise virus codes and other information that McAfee anti-virus
products use to protect your PC against existing and latest attacks. We also give away new DAT
files when any threat is observed by McAfee Labs to have a medium or lower threat.

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Q-14: How Do I Have McAfee Security ?

McAfee Security is a free tool that just checks and reports if your device is protected. Your PC's
security status is determined by the circumstance of your anti-virus and firewall security. You
may not have security software available on your PC.

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Q-15: How Do I Update My McAfee Antivirus Manually ?

  • Restart McAfee services: Tap Start, Run, type services.msc, and then hit ENTER.
  •  Make sure the McAfee DAT version has been updated: Tap on Start, Programs, McAfee, and choose Virus Scan Console.
  •  Ignore making any changes to McAfee services.

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